On October 16, Ethiopian Airlines announced that its NDC (New Distribution Capability) content had become available on the AirGateway platform. Travel agencies, travel management companies (TMCs), and air ticket wholesalers can now access real-time offers for Ethiopian Airlines’ NDC products through BookingPad, the AirGateway application programming interface (API), and partner booking platforms.
The direct system integration will enable Ethiopian Airlines to offer channel partners a broader portfolio of products and a more integrated booking experience, further expanding the airline’s reach across global travel distribution channels.
With Addis Ababa as its hub, Ethiopian Airlines operates an extensive network connecting Africa with the rest of the world, serving more than 145 destinations across five continents. For agencies selling the airline’s flights, the new direct NDC connection supports a range of ancillary services and payment options. Agents can manage the entire process—from searching and booking Ethiopian Airlines NDC products to post-booking servicing—within a single workflow.
Full-Cycle Booking Support: From Flight Search to Post-Booking Changes
- Flight Search and Fare Retrieval: Retrieve real-time Ethiopian Airlines NDC fares through the airline shopping API, with the final price confirmed through the pricing API before booking.
- Booking and Ticketing: Support booking holds or instant ticket issuance, with payment options including cash and credit cards.
- Post-Booking Services: Complete seat selection, ancillary purchases, ticket voids, refunds, and rebooking directly within the platform, without switching between systems.
Commenting on the NDC integration, Meaza Taye, Ethiopian Airlines Group Director of Distribution and Global Corporate Sales, said:“Driving comprehensive digital transformation is a core strategic priority for the Group. Our NDC integration with AirGateway represents an important step in this digital strategy. With its deep expertise in NDC and extensive connections with travel agencies and booking platforms worldwide, AirGateway will help us reach and serve our channel partners more efficiently and seamlessly.”
Jorge Díaz, CEO of AirGateway, added:“We are honored to welcome one of Africa’s leading hub airlines to our platform. This partnership further strengthens our position as a leading NDC aggregator in the Europe, Middle East, and Africa (EMEA) market, which is also our core market. With Ethiopian Airlines’ NDC content now available through AirGateway, all our connected partners can sell Ethiopian Airlines’ own products and manage post-ticketing services within their existing workflows, while enhancing distribution efficiency and revenue opportunities.”
Agencies interested in accessing Ethiopian Airlines’ NDC products can contact AirGateway at sales@airgateway.com.
